Post-Enrollment
Already enrolled? Find help managing your plan, updating your information, understanding tax forms, canceling coverage, or handling changes like life events.
By Sam and 1 other2 authors12 articles
How do I check the status of my application?Details how to check the status of your Marketplace application through your HealthSherpa dashboard, what each status means, and what to do if additional documents or follow-up are required.
I like my marketplace plan. Will it stay the same next year?Current Marketplace plans may or may not remain the same next year. We encourage consumers to actively renew their coverage each year to ensure they are aware of these changes.
What happens if I don't update my application for financial assistance?Financial Assistance: Why It’s Important to Accurately Report, Update, and Reconcile Your Income for Marketplace Coverage
How do I update my email address or phone number on my HealthSherpa account?Steps for updating your email or phone number in your HealthSherpa account to ensure you receive important notices about your application, documents, and coverage.
How do I pay my monthly premium?Details how to make your first premium payment to activate Marketplace coverage, including when payments can be made through HealthSherpa, when to pay your insurance company directly, and where to…
What happens to my Marketplace plan when I become eligible for Medicare?
I’m enrolled in COBRA now, but I want to cancel it. Does that affect my eligibility for Marketplace subsidies?During Open Enrollment, you can enroll in a Marketplace plan without any specific reason for ending COBRA coverage. Outside Open Enrollment, you can switch from your COBRA if it's within…
How do I report changes to my income, household, or address?Details how to update your Marketplace application when your income, household, or address changes, including step-by-step instructions, when to report updates, and how changes can affect your eligibility and plan…
How do I cancel my plan?You can request to cancel your Marketplace plan at any time, and the end date is usually the last day of the month you choose.
How do I appeal a Marketplace decision?If you disagree with a decision the Marketplace made on your application, such as your eligibility for coverage, subsidies, Medicaid/CHIP, or cost-sharing reductions, you have the right to file an…
What is a 1095-A form and how do I get it?The 1095-A form is a tax form you receive if you had Marketplace coverage during the year. It lists the months you had coverage and the amount of any premium…
What is Form 8962?Form 8962 is an IRS tax form called the Premium Tax Credit (PTC) form. If you had Marketplace coverage and received premium tax credits (APTC) during the year, you must…